We never expect to get in a car accident. And even though accidents are common, they feel like a big deal when they happen to us.
It’s natural to experience shock, anger, fear and other emotions in the moment and after the fact. But, preparing in advance can help make a collision more manageable.
If you're ever involved in a car accident, taking these six steps can help you better handle the experience.
Step 1: Make sure no one is hurt.
Call 911 if you, another driver, any passengers or any bystanders need immediate medical attention.
Step 2: Keep everyone safe.
The accident scene can be a hazard for other drivers. If the collision is minor, move the vehicles to the side of the road or the nearest parking lot. If the accident is major, carefully exit your car and walk to a safe place.
Step 3: Call the police.
Ideally, law enforcement will come to the scene quickly and take an official report. However, the local police department may not have the resources to respond to a minor accident, in which case you can file a police report yourself later.
Step 4: Gather necessary information.
Use your phone's camera or a pen and paper to note the other driver's name, address, phone number and insurance information. Record the other vehicle's license plate, vehicle identification number, make and model.
Step 5: Document the accident.
Take photos, videos and voice recordings to capture vehicle damage, road conditions and any details you remember about the events leading up to the crash.
Step 6: File a claim.
Get in touch as soon as possible to get your claim started. We can work to get your car repaired or replaced and minimize the disruption to your life.
Reach out if you have questions about your accident coverage or anything else.