Generator Safety
Storms or natural disasters can have the ability to knock your power out for an extended period of time. During an outage, portable generators can offer temporary power, but there are potential risks associated with the use of these generators. Generators can be dangerous, and can lead to illness and injury, and even death if used improperly. When using a portable generator, it is important to take precautions for your safety and the safety of those in your home. Follow these guidelines for safe generator use:
Be Sure Generator is Connected Correctly to Avoid Electrical Hazards Electricity supplied by a generator has the same hazards as your regular utility-supplied electricity. You can face additional risks if your generator bypasses safety devices, such as circuit breakers, that are built into your electrical systems. We recommend contacting an electrical contractor or the generator manufacturer for the proper installation of your generator.
Never Operate a Generator Indoors Generators should not be operated indoors, in garages or basements, or near windows, vents or doors. Your generator should be kept well away from your home or business. A minimum distance of 25 feet is recommended; however, you should check your local ordinances and the manufacturer’s recommended practices for additional information. Be sure to take your neighbors/neighboring businesses' windows, vents and doors into account when positioning your generator. The exhaust from a generator can build up carbon monoxide (CO) – a colorless, odorless toxic gas – that can cause severe illness or even death.
Refuel Safely You should always use caution when refueling your portable generator. There is a risk of fire or getting burned because of the nature of the task. Follow these safety tips to ensure you properly refuel your generator.
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A sump pump is an important component of your home's equipment that helps protect your property by controlling water and keeping your home dry. Typically found in basements, sump pumps are usually professionally installed in a specially constructed sump pit. When the water table around your home is high, your sump pump can help keep your basement dry and might even help minimize damage to your home if you experience a plumbing or appliance leak. As a homeowner, you'll want to maintain your sump pump to make sure it's working properly.
The sump pump's job is to pump water outside and away from the home. To help keep it functioning properly, your sump pump needs regular maintenance. Here are some tips to help make sure your sump pump stays in good working condition. How to Help Keep Your Sump Pump in Good Condition
Learn more about the maintenance for your sump pump by referring to the owner's manual. Check on your sump pump and pit regularly, especially if a significant amount of rainfall is forecast. Keep the sump pit clean and free of debris. Don't forget to check and clean the inlet opening or screen. Unplug the pump when you are cleaning it, but don't forget to plug it back in when you are done. If water backs up from a sewer or drain within your home or if water discharges or overflows from your sump pump, water backup and sump pump discharge or overflow coverage can help cover the loss up to a specified dollar amount. This does not include coverage for flood or surface water backup. Talk to your local independent agent representative about whether this coverage is right for you. If damage to your home is covered by your policy, and you must leave it while it’s being repaired, where would you stay? Would the cost of a hotel or temporary apartment fit into your budget? Having loss of use coverage included in your homeowners insurance policy can help. If your home is damaged by a covered loss, loss of use coverage can help pay for your additional housing and living expenses while your home is being repaired or rebuilt.
What Is Loss of Use Coverage in Homeowners Insurance? Loss of use coverage, also known as additional living expenses (ALE) insurance, or Coverage D, can help pay for the additional costs you might incur for reasonable housing and living expenses if a covered event makes your house temporarily uninhabitable while it’s being repaired or rebuilt. What Is Additional Living Expenses (ALE) Insurance? ALE insurance reimburses homeowners for additional living expenses stemming from temporary relocation after a covered loss. For example, if your house is severely damaged by a fire, your loss of use coverage would reimburse you for the cost of a hotel up to your coverage limit. Many homeowners insurance companies include loss of use coverage in their policies and place a limit as a percentage of your dwelling coverage. For instance, if your limit is 30% and your dwelling coverage limit is $200,000, you would be covered for up to $60,000 under your loss of use coverage. Policy limits vary by insurance company and by policy, so if you have questions regarding your specific loss of use coverage limit, contact your insurance representative. Typically, you can increase your coverage limit for an additional cost. Loss of use coverage only applies to damage caused to your home by covered perils. For instance, if your home is flooded and you don’t have flood insurance, your loss of use claim would not be covered as a result of this type of loss. What Does Loss of Use Protection Cover? As previously mentioned, loss of use insurance typically provides coverage for additional living expenses resulting from a covered loss. In simpler terms, this means you would be covered for expenses you wouldn’t ordinarily have if you were living in your own home. For example, let’s assume you typically spend $100 on gas per month, but that amount has increased to $150 because you live in a hotel that is farther from work while your home is repaired. In this scenario, you would be reimbursed $50, which is the incremental cost. A list of common additional living expenses that are typically covered under loss of use insurance is provided below.
What Is Not Covered by Loss of Use Protection? Loss of use protection does not cover expenses that you were already responsible for before the loss. You will still be responsible for paying your mortgage, insurance, child care expenses and so on. The important thing to remember is that loss of use protection is for additional expenses you become responsible for because you can’t live in your home. For example, if your family normally spends around $200 a week for food, but now you are staying in a hotel without a kitchen, you may need to eat out for most of your meals. Eating out is costing you $300 a week. Under loss of use coverage, the $100 additional expense per week would be covered. Do I Have to Pay a Deductible on Loss of Use Insurance? You may be responsible for a deductible for other parts of your claim. Your homeowners insurance representative can explain your deductible further and help you explore other coverages you may want to add to your homeowners policy. The goal is to make sure you have coverage that fits your needs. How Much Loss of Use Coverage Do I Need? Everyone’s insurance needs are different. Loss of use coverage is typically based on your dwelling coverage and calculated at about 20% to 30% of the dwelling coverage limit. Consider whether this is enough to cover any necessary increases in your living expenses if your residence is not habitable while damage is being repaired or replaced. Consult your Calfee insurance agent about your individual policy to understand the amount of loss of use coverage you have; this is subject to coverage terms and limits. To insure your personal property, get a quote or find an agent. Going online has become part of everyday life, whether it is for everyday activities such as shopping, sending email or paying bills, and managing your accounts. But data breaches, in all their forms, can potentially expose the personal information that we share online, putting consumers at risk of identity theft. According to the Consumer Risk Index, 57% of Americans worry about online identity theft. Fortunately, there are steps that consumers can take, including not opening unsolicited emails and avoiding unsecure websites, to protect their personal information while online. The following tips can help you learn how to help stay safe online: Online Shopping
Emails and Attachments
General Online Safety
In 2014, criminals committed more than 8.2 million property crimes in the United States, of which nearly 21% were burglaries, according to the Federal Bureau of Investigation (FBI).
With those types of statistics, it is no wonder home security systems are on people's minds. But in a world where technology seems to evolve every month, home security systems have ventured into new territory: smart alarms. What Is a Smart Alarm System? As recently as 10 years ago, consumers did not have access to technology that let them manage their own home security systems. Smart alarm systems changed that. Originally, traditional security systems were hardwired into the home and monitored by a central station, usually a home alarm company. The customer paid monthly fees. Fast forward and today, consumers have smartphones, home networks and wireless technology—all of which the smart alarm system can utilize. People can buy door sensors to detect if someone is outside or door locks that can be monitored and potentially controlled from one's cell phone. In essence, smart alarm systems may be able to empower the customer to build their own network of security while retaining control, usually through their cell phones. What Are the Benefits?More and more homeowners are installing their own smart alarm systems. The benefits are many, including:
What Are the Challenges? One of the challenges smart alarm systems pose to the consumer is the risk of being hacked. Improper home network configurations, flaws in the devices or password compromise could allow a hacker to break into the system and determine if anyone is home, or even seize control. Homeowners can take these three precautions to help prevent hackers from accessing their smart alarm systems:
Additionally, recognize that your entire system may not be designed to function during a power outage. To help ensure that your system continues to function during a power outage, if you do not have an automatically starting generator, consider employing sufficient battery back-up to power the Wi-Fi system, control panel and all the security monitoring equipment. Consumer access to smart technology goes well beyond home security, enabling consumers to manage and monitor many aspects of home ownership, such as water-leak detection, loss of building heat, the ability to open or close garage doors remotely and the ability to turn on or off small appliances or lights. Whatever technology you are planning to use to monitor or control aspects of your home, Travelers professionals emphasize reaching out to an organization or individual with expertise in smart home technology for help. If you're working on your home or putting on a new roof, consider renovating to FORTIFIED standards.
Developed by the Insurance Institute for Business & Home Safety (IBHS), FORTIFIED Home™ construction practices are designed to help homeowners and communities better weather future storms, including hurricanes, high winds, hail and severe thunderstorms. Building codes set a minimum standard for construction techniques and materials. Building FORTIFIED means exceeding those requirements. The goal of building FORTIFIED is to take action today to make homes and communities more resilient to natural disasters tomorrow. Using data from more than 20 years of storm damage, IBHS created a set of standards for new and existing construction that can be affordable and can be incorporated into your home’s building design. Travelers Insurance allows you to customize your coverage to fit your unique needs. We focus on understanding you, so you'll feel right at home working with us. Three Levels of FORTIFIED Home Designations
Adding Value and Safety After a certified, third-party evaluator verifies that the home meets FORTIFIED standards, you receive a certificate and a unique ID number valid for five years. The FORTIFIED designation helps show you have made consistent and defined structural updates to your home. To learn more, visit the IBHS website. Learn more about Calfee homeowners insurance products, or if you’re ready to take the next step, click here to get a quote. As you plan your next home renovation project, choosing the right contractor for the job is a critical first step in your planning process. You want to make sure you vet the quality of their work in advance, spell out in writing what work you want performed and agree upon the scope of the project, and inquire whether the contractor is properly licensed and insured in case something goes wrong.
This checklist compiles the top 10 tips to consider when selecting a contractor: 1. Get Multiple Estimates Talk to several contractors and get written estimates from at least three. Make sure you’re comparing apples to apples when you get multiple estimates. Look at building materials, work methods, timelines and other factors that may vary by contractor. Be cautious of estimates that are too high or too low. 2. Hire Local, Licensed Contractors Whenever Possible Local contractors are easier to contact if problems develop with the work in the future, and they are more likely to be familiar with building codes in your area. Ask the contractor for their local, physical address. Be suspicious of anyone who goes door-to-door or refuses to leave a contract overnight. 3. Check Their Past Work How has their worked turned out in the past? Do they specialize in the kind of work you want done? Check references about the quality of their products, their workmanship and their customer service. Inquire about their professional reputation and years in business with the Better Business Bureau. A contractor with more than five years of experience is preferable. 4. Take Your Time Making a Sound Decision Get multiple bids before making a decision. Don’t be pressured into making an immediate decision, particularly with regard to signing a contract. Be cautious when asked to pay a large deposit up front. Make sure to read the fine print on all estimates and contracts. If you’re having emergency repairs done and don’t have time to thoroughly research a contractor, ask neighbors, family or friends to see if they have had a good experience with an emergency services contractor. 5. Check Their Insurance and Bonding Make sure the contractor is properly insured and bonded. Ask the contractor for a certificate of insurance (COI), which should provide the name of the insurance company, policy number and policy limits the contractor carries. You can contact the insurance company directly to verify the coverage and make sure the policy is still in effect. Do not do business with a contractor who does not carry the appropriate insurance coverage. If the contractor is not insured, you may be liable for accidents that occur on your property. Travelers Insurance allows you to customize your coverage to fit your unique needs. We focus on understanding you, so you'll feel right at home working with us. 6. Get Everything in Writing Secure a comprehensive contract before work begins. Get everything in writing, and make sure the contract is clear and well written. Consider having a lawyer review the proposed contract for your protection before you sign it if the project involves substantial costs. The contract should include:
Changes to the contract should be acknowledged by all parties in writing. Ask the contractor for confirmation that he or she has obtained all applicable building permits. If you decide to cancel a signed contract, you should follow the contract’s cancellation clause. Written notification of the cancellation should be sent by registered mail to ensure you have proof of the cancellation. 7. Understand Your Right to Cancel Federal law may require a “cooling off” period, in which you can cancel the contract without penalty. Check with the Federal Trade Commission and the laws of your state to understand your rights. Be sure to follow applicable rules during the cooling off period. If you do cancel, consider sending the notice of cancellation by registered mail to ensure you have proof of the cancellation. 8. Don’t Pay Up-Front Don’t pay for the entire project before it is completed. Make sure you make checks payable to a company, not an individual, and do not pay in cash. For larger projects, it is standard practice to pay one-third of the estimated costs as an initial payment. That way, you can retain your cashed check as a receipt. 9. Anticipate Delays Delays happen, and may not be the fault of your contractor. In spite of the timeline outlined in your contract, circumstances such as weather may prevent the work from remaining on schedule. Be realistic and prepare to adjust your plans accordingly. 10. Keep a Job File Keep your contract and all the supporting documents in one folder. Your file should also contain any change orders, plans and specifications, bills and invoices, canceled checks, and certificates of insurance and any letters, notes, or correspondence with the contractor. Going online has become part of everyday life, whether it is for everyday activities such as shopping, sending email or paying bills, and managing your accounts. But data breaches, in all their forms, can potentially expose the personal information that we share online, putting consumers at risk of identity theft.
According to the 2017 report Consumer Risk Index, 57% of Americans worry about online identity theft. Fortunately, there are steps that consumers can take, including not opening unsolicited emails and avoiding unsecure websites, to protect their personal information while online. The following tips can help you learn how to help stay safe online: Online Shopping
Emails and Attachments
General Online Safety
If the water supply lines on your washing machine fail, it can cause significant damage to your home. If that leak goes undetected because you are away from home, the accumulated water can cause potentially catastrophic damage.
From moldy walls, to damaged, unreplaceable personal belongings to warped floorboards, virtually every surface in your home is exposed to potential water damage. The smart technology in water-sensor systems can help quickly alert homeowners of potential leaks and prevent the need for costly and time-consuming repairs. Water damage is a common and costly cause of loss in the home. Today, smart home technology is helping consumers manage their personal risks. In addition to potentially mitigating serious damage, water sensors can also help a homeowner avoid the loss of personal possessions and the hassle of coordinating disruptive repairs to their home. How Do Water Sensors Work? Water sensors detect the presence of water and, when placed in locations where water should not be present, a leak. When Wi-Fi is enabled, the sensor can send out a notification to the homeowner through a smartphone app. If the homeowner will be out of town, family members, friends or other caretakers can be designated to receive notification of a leak, so they can act quickly to help prevent further damage. Some water-sensor systems can be programmed to shut off the water to the house to help prevent a small leak from becoming a large one. If your home is heated by an older steam-heating system, or if it’s protected by an automatic fire sprinkler system, check with a qualified professional before installing sensor-activated water shut-off devices. Where Should Water Sensors Be Placed? It’s a good idea to place water sensors in areas where water damage inside the home can occur, often without warning. Those areas include: washing machines, hot water heaters (they may fail), dishwashers (they may leak), supply lines to automatic ice makers (they may be damaged) and toilets (they may overflow). Performing regular maintenance and visually checking for rusty, corroded, worn or damaged water supply lines and valves and other potential problems before you have a leak is one of the best ways to help prevent water damage. You might want to install water sensors in areas near:
Did you ever leave for work without turning down the heat on a blustery winter day? Or head out for a day trip in the middle of summer without dialing down the air conditioning for your dog? A smart thermostat can help you heat and cool your home more efficiently, monitor your energy consumption and let you control your home’s heating and AC systems from your smartphone, wherever you may be. These devices can help protect your home from damage caused by frozen pipes by alerting you if your home is getting dangerously cold. But there are also some important safety considerations. How Smart Thermostats Work Unlike traditional and programmable thermostats, many smart thermostats learn and adapt based on temperature, humidity and your family’s behavior, including when you and your family are likely to be home, awake and asleep. Your smartphone acts as a remote control for your heating, ventilation and air conditioning systems, allowing you to change the temperature from wherever you have a signal. Another benefit includes automated notifications if the temperature in your home rises or falls above or below a set threshold. For homeowners who travel frequently or who own a second home, these devices offer the ability to remotely monitor their property. Key Considerations for Using Your Smart Thermostat During cold temperatures, with a more traditional thermostat, you turn down the temperature when you leave your home and dial it back up when you return. With a smart thermostat app controlled by your phone, you are able, and might be more motivated, to turn down your system to a low temperature to conserve energy from wherever you may be. But be wary as turning the thermostat down too low could result in frozen pipes. Be sure to keep the temperature at 55°F or higher to help keep the interior of the floor and wall cavities, where water piping can be located, above freezing temperatures. As part of the Internet of Things, smart thermostats are also subject to hacking and privacy concerns. You may think there is less of a safety concern than with smart locks or other security-related smart devices, as there is less incentive for hackers to target these devices. However, smart thermostats can provide details about your daily comings and goings, which a thief could find insightful. A prudent step would be for homeowners to make sure their devices are hard-wired to the Internet, rather than relying on a Wi-Fi connection. Choose a strong password and evaluate any specific safety concerns before you decide to buy a smart thermostat. As with any smart device, make sure it is compatible with your other devices or hub because not all devices communicate well with each other. The packaging for these smart devices may not offer detailed installation instructions, so you may want to consult a professional to help install them properly. |
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