We hope that you and your family are safe and well.
The coronavirus (COVID-19) pandemic has impacted all of us, many significantly. We understand that this crisis may be impacting your ability to pay your Arbella insurance premium at this time. If you are facing financial challenges as a result of a health or economic issue related to COVID-19, we are here to assist you with payment options.
Arbella will suspend all cancellations for non-payment from April 1 until June 1, 2020.
You will continue to receive a monthly bill, but we will not cancel your policy for non-payment during this period.
We will also waive all fees for late payments or insufficient funds.
We urge you to call an Arbella customer service representative at 1-800-ARBELLA (272-3552) to discuss payment options.
Our caring employees are ready to assist you and may suggest other options, including minimum payment amounts, electronic transfers, or credit cards.
Additionally, Arbella now accepts credit cards for commercial insurance policies and during these unprecedented times, no convenience fees will be assessed on these payments. We’re here to assist you. Please stay well!