Neptune Flood Insurance was created by merging technology, math algorithms, and insurance expertise into an innovative flood insurance product.
The result was affordable coverage for thousands of Americans – delivered in an effortless, intuitive and on-demand platform. It’s backed by some of the largest insurance markets in the world.
This just in... there is a new Home Insurance Program available to Massachusetts residents that was just approved by the Massachusetts Commissioner of Insurance. This is an A Rated Company by AM Best and specializing in Home Insurance near the ocean.
They have chosen the Arthur D. Calfee Insurance Agency, with their corporate office located in Falmouth, on Cape Cod, in Massachusetts, to be their Home Insurance Representative Agent.
Find out if you qualify for this new Home Insurance Program by calling 508-444-0509 or get a Quick Online Home Insurance Quote at www.CalfeeInsurance.com
Actual cash value or replacement cost?
When it comes to insuring your most valuable possessions, you have important choices to make. In the event of a loss involving your home or car, do you know how you'd like to be reimbursed? Does your current policy reflect these preferences?
Carefully evaluate these two types of coverage to ensure you're well-informed.
Actual Cash Value
If you elect for an actual cash value insurance policy, you'll likely be compensated for the fair market value of the item at the time it was lost or damaged.
Pro: These policies often have less expensive monthly premiums, so you could insure expensive items for less.
Con: The payout is not based on what you paid for the item. This means you could be out the difference if something has depreciated in value since you purchased it.
For example, if you had a wreck and wanted to replace the car you bought five years ago, you'll probably be accepting payment for what a vehicle of that make and model would fetch now, minus your deductible and wear and tear.
Many agents recommend replacement cost insurance, especially for homeowners. This sets you up to be reimbursed for the full amount it would take to rebuild your home and replace everything in it.
Pro: You can replace older items for what they would cost to purchase new.
Con: This option tends to be more expensive. Also, you must replace all items claimed to recoup the payout and you can't use the money for other things.
Keep in mind that multiple factorscome into play when determining how an insurance claim will be paid out, but by learning about your options you can set yourself up for success. Please reach out with any questions you have.
Universal Insurance Holdings, Inc. ("UIH" or the "Company") was organized as Universal Heights, Inc. in 1990. The Company changed its name to Universal Insurance Holdings, Inc. on January 12, 2001. In April 1997, the Company organized a subsidiary, Universal Property & Casualty Insurance Company ("UPCIC"), as part of its strategy to take advantage of growth opportunities in the Florida homeowners’ insurance marketplace. UPCIC was formed to participate in the transfer of homeowners' insurance policies from the Florida Residential Property and Casualty Joint Underwriting Association ("JUA"). The Company has since evolved into a vertically integrated insurance holding company, which through its various subsidiaries, covers substantially all aspects of insurance underwriting, distribution, claims processing and exposure management.
Universal Insurance Holdings, Inc. (UIH), with its wholly-owned subsidiaries, is a vertically integrated insurance holding company performing all aspects of insurance underwriting, distribution and claims. Universal Property & Casualty Insurance Company (UPCIC), a wholly owned subsidiary of the Company, is one of the three leading writers of homeowners insurance in Florida and is now fully licensed and has commenced its operations in Alabama, Delaware, Florida, Georgia, Hawaii, Indiana, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, Pennsylvania, and South Carolina. American Platinum Property and Casualty Insurance Company (APPCIC), also a wholly owned subsidiary, currently writes homeowners multi-peril insurance on Florida homes valued in excess of $1 million, which are limits and coverages currently not targeted through its affiliate UPCIC.
UIH’s insurance company subsidiaries have established strong relationships with a network of over 8,000 independent agents by emphasizing personal interaction, offering superior services and maintaining an exclusive focus on homeowners insurance. The Company’s insurance company underwriters work closely with independent agents to market and underwrite business. With competitively priced products, convenient installment billing plans and proactive claims management, both UPCIC and APPCIC provide their customers with superior service.
At December 31, 2015, UIH's insurance company subsidiaries serviced approximately 624 thousand homeowners and dwelling fire insurance policies.
Sean P. Downes
Chairman and Chief Executive OfficerSean P. Downes has been Chairman of the Board of Directors and Chief Executive Officer of the Company since 2013 and a director of the Company since 2005. Mr. Downes also served as President of the Company from 2013 until March 2016. Prior to serving in these roles, he served as Senior Vice President and Chief Operating Officer of the Company since 2005 and Chief Operating Officer and a director of UPCIC, a wholly-owned subsidiary of the Company, since 2003. Mr. Downes was Chief Operating Officer of Universal Adjusting Corporation from 1999 to 2003. During that time, Mr. Downes created the Company's claims operation. Before joining the Company in 1999, Mr. Downes was Vice President of Downes and Associates, a multi-line insurance claims adjustment corporation.
Jon W. Springer
President and Chief Risk OfficerJon W. Springer has been President and Chief Risk Officer of the Company since March 2016 and a director of the Company since 2013. Mr. Springer has held several senior leadership positions with increasing responsibility at the Company, and has been instrumental in the development of the Company’s reinsurance programs and operations. Prior to assuming the positions of President and Chief Risk Officer, Mr. Springer served as Executive Vice President and Chief Operating Officer of the Company since 2013. Previously, Mr. Springer was Executive Vice President of Blue Atlantic Reinsurance Corporation, a wholly-owned subsidiary of the Company, from 2008 to 2013, and Executive Vice President of Universal Risk Advisors, Inc., a wholly-owned subsidiary of the Company, from 2006 to 2008. Before joining Universal Risk Advisors, Inc., Mr. Springer was an Executive Vice President of Willis Re, Inc. and was responsible for managing property and casualty operations in its Minneapolis office.
Stephen J. Donaghy
Chief Operating OfficerStephen J. Donaghy has been Chief Operating Officer of the Company since March 2016. Mr. Donaghy has held key senior leadership roles in the areas of operations, marketing, sales and corporate strategy throughout his career. Prior to assuming the position of Chief Operating Officer, Mr. Donaghy served as the Company’s Chief Marketing Officer, a position he held starting in January 2015. Mr. Donaghy previously served as the Company’s Chief Administrative Officer from 2013 to June 2015, Chief Information Officer from 2009 to 2013 and Executive Vice President from 2006 to 2009. Before joining the Company, Mr. Donaghy held various executive positions at JM Family Enterprises, a top 100 Forbes private company in the United States; including Vice President of Strategic Initiatives, Vice President of Sales and Marketing and Senior Information Officer.
Chief Financial Officer and Principal Accounting OfficerFrank C. Wilcox became Chief Financial Officer and Principal Accounting Officer of the Company and its wholly-owned insurance subsidiaries in 2013. Prior to this role, he served as the Company's Vice President - Finance since 2011. Before joining the Company, Mr. Wilcox was Director, Consolidation and SEC Reporting at Burger King Corporation from 2006 to 2011. From 2000 to 2006, he served as Senior Vice President, Controller at BankUnited. Earlier in his career he served in various capacities within the financial services industry, which included a role as an auditor at a large public accounting firm. Mr. Wilcox has been licensed as a certified public accountant in New York since 1996.
Kimberly D. Cooper
Chief Information OfficerKimberly D. Cooper became the Chief Administrative Officer of the Company in June 2015 and the Chief Information Officer of the Company in February 2015. Prior to assuming these roles, Ms. Cooper spent eight years in the Company’s IT department, serving as both IT Manager and then IT Audit Director. She managed new application deployment and performed ongoing security and risk awareness training to improve operational efficiencies and ensure ongoing compliance with regulatory requirements. Before joining the Company, Ms. Cooper supervised audit and assurance engagements for Fortune 500 clients in the financial services industry, both domestically and internationally, as part of the systems and process assurance practice at PricewaterhouseCoopers (PwC). She has been licensed as a Certified Information Security Auditor (CISA) and Certified in Risk and Information Security Controls (CRISC) since December of 2007. Ms. Cooper holds a Bachelor of Science degree from University of California, Berkeley.
ACTUAL CASH VALUE
An amount equivalent to the fair market value of the stolen or damaged property immediately preceding the loss. For real property, this amount can be based on a determination of the fair market value of the property before and after the loss. For vehicles, this amount can be determined by local area private party sales and dealer quotations for comparable vehicles.
A licensed person or organization authorized to sell insurance by or on behalf of an insurance company.
Coverage on the risks associated with driving or owning an automobile. It can include collision, liability, comprehensive, medical, and uninsured motorist coverages.
A temporary or preliminary agreement, which provides coverage until a policy, can be written or delivered.
A licensed person or organization paid by you to look for insurance on your behalf.
The termination of insurance coverage during the policy period. Flat cancellation is the cancellation of a policy as of its effective date, without any premium charge.
Notice to an insurer that under the terms of a policy, a loss may be covered.
The first or third party. That is any person who asserts right of recovery.
Provision in an insurance policy, usually optional, under which the policyholder, for a reduced rate, agrees to maintain insurance equal to a specified percentage of the value of the property covered. Policyholders who fail to maintain the minimum amount of coverage specified, assume a proportionate share of the loss.
The company refuses to accept the request for insurance coverage.
The amount of the loss which the insured is responsible to pay before benefits from the insurance company are payable. You may choose a higher deductible to lower your premium.
A decrease in value due to age, wear and tear, etc.
Amendment to the policy used to add or delete coverage. Also referred to as a "rider."
Certain causes and conditions, listed in the policy, which are not covered.
The date on which the policy ends.
The dollar amount to be paid to the beneficiary when the insured dies. It does not include other amounts that may be paid from insurance purchased with dividends or any policy riders.
Coverage for loss of or damage to a building and/or contents due to fire.
A period (usually 31 days) after the premium due date, during which an overdue premium may be paid without penalty. The policy remains in force throughout this period.
An option that permits the policyholder to buy additional stated amounts of life insurance at stated times in the future without evidence of insurability.
A policy that will pay specified sums for medical expenses or treatments. Health policies can offer many options and vary in their approaches to coverage.
An elective combination of coverages for the risks of owning a home. Can include losses due to fire, burglary, vandalism, earthquake, and other perils.
A policy provision in which the company agrees not to contest the validity of the contract after it has been in force for a certain period of time, usually two years.
The policyholder - the person(s) protected in case of a loss or claim.
The insurance company.
A policy that will pay a specified sum to beneficiaries upon the death of the insured.
Maximum amount a policy will pay either overall or under a particular coverage.
The amount that can be borrowed at a specified rate of interest from the issuing company by the policyholder, using the value of the policy as collateral. In the event the policyholder dies with the debt partially or fully unpaid, then the amount borrowed plus any interest is deducted from the amount payable.
The policyholder / applicant makes a false statement of any material (important) fact on his/her application. For instance, the policyholder provides false information regarding the location where the vehicle is garaged.
An incorrect estimate of the insurance premium.
The cause of a possible loss. For example, fire, theft, or hail.
The written contract of insurance.
The maximum amount a policy will pay, either overall or under a particular coverage.
The amount of money an insurance company charges for insurance coverage.
A policyholder contracts with a lender to pay the insurance premium on his/her behalf. The policyholder agrees to repay the lender for the cost of the premium, plus interest and fees.
When the policy is terminated midterm by the insurance company, the earned premium is calculated only for the period coverage was provided. For example: an annual policy with premium of $1,000 is cancelled after 40 days of coverage at the company's election. The earned premium would be calculated as follows: 40/365 days X $1,000 = $110.
An estimate of the cost of insurance, based on information supplied to the insurance company by the applicant.
The restoring of a lapsed policy to full force and effect. The reinstatement may be effective after the cancellation date, creating a lapse of coverage. Some companies require evidence of insurability and payment of past due premiums plus interest.
The cost to repair or replace an insured item. Some insurance only pays the actual cash or market value of the item at the time of the loss, not what it would cost to fix or replace it. If you have personal property replacement cost coverage, your insurance will pay the full cost to repair an item or buy a new one once the repairs or purchases have been made.
Usually known as an endorsement, a rider is an amendment to the policy used to add or delete coverage.
When the policy is terminated prior to the expiration date at the policyholder's request. Earned premium charged would be more than the pro-rata earned premium. Generally, the return premium would be approximately 90 percent of the pro-rata return premium. However, the company may also establish its own short-rate schedule.
A licensed employee of a fire and casualty agent or broker who may act for the agent or broker in some circumstances.
An extra charge applied by the insurer. For automobile insurance, a surcharge is usually for accidents or moving violations.
To terminate or cancel a life insurance policy before the maturity date. In the case of a cash value policy, the policyholder may exercise one of the nonforfeiture options at the time of surrender.
The process of selecting applicants for insurance and classifying them according to their degrees of insurability so that the appropriate premium rates may be charged. The process includes rejection of unacceptable risks.
A period of time set forth in a policy that must pass before some or all coverages begin.
Here are some resources that we think you may find useful as a potential home buyer or real estate agent. We will be updating this list regularly, so stay tuned.
Download our inspection contract here.
266 CMR 2.00: Definitions
Definitions of common home inspection terms.
266 CMR 6.00: Standards of Practice
Massachusetts rules and regulations for licensed home inspectors.
Realtors: Get updated on home inspection procedures and the newest MA rules and regulations for home inspectors.
View and download our print brochure.
EPA Private Well Standards
Information from the EPA for homeowners with a private well.
Learn ways to save money and improve home energy effiency.
Download our questionnaire for home sellers to fill out.
What About Radon?
Some common questions and answers about radon gas.
Living on Cape Cod can be limiting in the choices regarding home insurance carriers. Most Cape Codders are familiar with the Massachusetts Property Insurance Underwriters Association or the "not so Fair Plan". A great alternative now available on Cape Cod is Universal Property & Casualty Insurance Company which can be accessed through your local agent. UPCIC is proven to have comparative deductibles and premiums. Contact a local Cape Cod agent to provide you with a free quote to see if UPCIC can save you money on premium and/or provide better coverage for your home.
UPCIC Financial Strength
Has aligned itself with some of the best and most respected service providers in the industry. This functional structure affords UPCIC the opportunity to take advantage of a unique combination of financial strength, underwriting skills, analytical expertise and administrative capability.
The mission of Universal Property & Casualty Insurance Company and the Red Elephant is to deliver exceptional
service and value to you, our customer. We offer smart solutions, financial security and peace of mind. The wisdom
of the Red Elephant guarantees that we never forget our most important job,serving our customers. The Red Elephant and Universal Property & Casualty are always ready to stand by your side.
Underwriters are always available. Universal Property & Casualty is committed to processing all claims quickly and efficiently with every effort made to furnish the client with immediate service.
Universal Property & Casualty Insurance Company is dedicated to providing unsurpassed service to its agents and our customers. When you call Universal Property & Casualty, you will not talk to a voice mail system. A well-trained representative is ready to help.
We pride ourselves on personal attention, servicing each customer's claim as if s(he) were a member of our own family. Our goal is to give our customers the quickest turnaround time possible on all claims.
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Arthur D. Calfee Insurance Agency, Inc. is proudly serving primary home, vacation home, auto, collector car, business, general liability, property, professional liability, contractor's liability, worker's comp, key man, whole life, term life, group or personal disability, & long-term care insurance policies to patrons in the following Cape Cod, Massachusetts towns, communities and villages: Barnstable, Bourne, Brewster, Buzzards Bay, Centerville, Chatham, Cotuit, Craigville, Dennis, Eastham, Falmouth, Hatchville, Harwich, Hyannis, Hyannisport, Marstons Mills, Mashpee, Orleans, Osterville, Provincetown, Sandwich, Truro, Wellfleet, Woods Hole, Yarmouth, and Yarmouthport.