The economic shifts resulting from the COVID-19 pandemic likely mean that your business has changed; it may have shrunk or grown substantially since the onset. This may mean changes in operations, staffing and transportation schedules, all of which may change again as social distancing restrictions ease and your business returns to a new normal. Whether you transport cargo or have employees driving regularly for work, some adjustments are likely as you respond to the crisis and adapt to new ways of doing business.
One of the most important things you can do is to engage your employees in the process of restoring operations. Review employee standard operating procedures (SOP). As needed, update procedures, including your employee handbook. Provide training to employee groups on new SOP and include supervisors in the training. Reinforce any new SOP through ongoing supervisory communication and utilize existing corrective action programs to ensure compliance. Consider organizing a COVID response committee, which can help connect management and employees to gather feedback on coordinating both reopening and future concerns.
Before operations ramp up, make sure you review any instructions or requirements from state or local authorities that may be applicable to your business. If reopening, you may want to consider a thorough disinfection of your facility and any tools, vehicles or equipment that are used by your employees. Be sure to include desks, washrooms and break rooms. Product to be delivered may need to be sanitized as well. Consider establishing a program to continue an ongoing cleaning and disinfecting process.
Consider a process for wellness checks and procedures for employees reporting or displaying signs of illness. Work with legal counsel to make sure you are complying with laws and regulations related to employees' health and privacy. Develop social distancing and personal protective equipment (PPE) policies, taking into consideration state and local public health guidance and overall employee safety.
Consider limiting visitors to your facility.
Driving and Transportation
Just as it is important to disinfect your facility, be sure to clean and disinfect all vehicles. This includes cleaning between shifts and drivers. Make disinfecting supplies available to your drivers and vehicle maintenance staff, and stock these supplies in every vehicle.
Your pool of drivers has likely changed since the onset of the COVID-19 pandemic. If commercial drivers were furloughed or laid off, review the hiring requirements from the Federal Motor Carrier Safety Administration (FMCSA) to determine if new applications or drug and alcohol testing are required. Many organizations are revisiting hiring decisions made during the COVID-19 pandemic to ensure new drivers meet company hiring standards.
Carefully review staffing levels as your operational pace increases. While it may be tempting to try to do more with fewer drivers, over time, fatigued drivers can lead to increased motor vehicle crashes and workplace injuries.
Customer or Delivery Sites
Coordinate safe work practices with your customers before beginning deliveries. Ask about changes to delivery procedures or physical controls at locations where you make deliveries. Work with each customer and supplier to establish a new practice that can help limit contact between delivery employees and customers' employees. For example, delivery employees may need access to a safe waiting area or restrooms within a customer's facility. Also, there will likely be a shift to e-signatures over wet signatures for delivery confirmations. Make sure employees are trained in new delivery practices.
Review routine activities, such as updates to licensing, certification renewals or medical screenings, that may not have been completed as normally required. Revisit any scheduled training or maintenance on vehicles or equipment that may have lapsed.
What should you keep in your car?
Are you taking a road trip this winter? Do you just need an excuse to get rid of all the random stuff that has accumulated in the trunk and backseat?
Here’s a weekend project idea: Clear out anything you don’t need and stock your car with a few actually useful items instead.
Whether you buy a premade emergency kit or gather a few things separately, here’s what to consider tossing into your trunk as a way to stay prepared and safe on the road.
Flashlight or Headlamp
A light source is great to have when you break down in the dark. With a headlamp, you can keep your hands free while changing a tire or checking under the hood.
First-Aid and Comfort Supplies
Band-Aids and other first-aid tools can be useful anytime, not just in an emergency. A blanket can protect you while on the ground working on your car. It can also provide warmth if your vehicle breaks down in cold weather. If you have kids, water and snacks will come in handy while waiting for a tow truck.
Stay safe on the side of the road with reflective triangles, flares, a fire extinguisher and a multipurpose tool like a pocket knife.
Keep working jumper cables in your trunk to help revive your own vehicle’s dead battery or someone else’s.
Portable Phone Charger
If your car battery dies, you won’t be able to charge your cell phone in your vehicle’s USB port or cigarette lighter. Keep a functioning portable charger just in case.
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What did we do before we had backup cameras?
The driver-assist features found in newer cars and trucks often make driving safer, and most of us rely on them every day. But it’s worth remembering: Technology can’t always perform better than your own quick reflexes.
Find out how to make the most of your vehicle’s safety features without letting them lull you into a false sense of security.
Benefits and Limitations
Here are a few features you may be familiar with (along with their limitations):
Regardless of how smart your car seems to be, don’t let go of these essential habits:
While texting may get the most attention, it’s not the only dangerous distraction on the road. Here are other behaviors to avoid:
Check Safety Ratings
When car shopping, search for the year, make and model you’re interested in to review safety ratings. You can use the National Highway Traffic Safety Administration’s 5-Star Safety Ratings or the Insurance Institute for Highway Safety’s vehicle ratings.
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Have you ever looked over a vehicle repair estimate and felt a sinking feeling in your stomach?
Maybe you have reason to believe that something isn’t right, but due to a lack of knowledge, there’s not much you can do about it.
Is it possible to avoid this moment altogether?
There are lots of trustworthy mechanics out there, so you just have to find one. Here are a few tips for connecting with someone reliable.
Ask for Recommendations
While online reviews can be helpful to your decision-making process, they shouldn’t be the only factor. Ask friends, family, co-workers and neighbors if they’re happy with their current mechanic.
Check for Certifications
Many reputable mechanics have been certified by particular vehicle manufacturers or the National Institute for Automotive Service Excellence (ASE). Ask the shop if they have any certified mechanics on staff and check the website or waiting area for any other licenses or certifications.
Be an Active Participant
Show up informed about the recommended maintenance schedule for your vehicle as well as any major repairs you’ve already completed. This will help your mechanic be the best possible partner to you. It will also alert you to any red flags, such as a recommendation for a repair that you just had done.
You also want a mechanic who is willing to answer your questions and explain why a repair is needed. The best technicians can also tell you when the repair isn’t urgent but should be completed within a specific timeframe.
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More than 40,000 Americans died on the roads in 2016, the most significant increase in deaths over a two-year period in more than 50 years.1 Whether someone you love has been known to text and drive, or you have found yourself distracted behind the wheel, these tips can help avoid dangerous activity on the road.
For many drivers, there is nothing more frightening or potentially dangerous than a tire blowout at almost any speed. While the number of tire-related crashes has dropped dramatically since 2008, when all new vehicles were required to have automatic tire pressure monitoring systems, these numbers still remain high. The stats do not lie, as tire blowouts and flats contribute to nearly 11,000 collisions and 700 fatalities each year.
With all the advances in safety standards and technology, why are tire blowouts still such a significant safety issue? One reason may be that since blowouts are now a rarer occurrence, when they do happen, drivers are less prepared to handle them and react properly. When a tire blows out, it can only take about ¼ second before your ride suddenly becomes a struggle to control. How you react can make all the difference in how the situation resolves itself. The first step is staying calm and remembering some tips that can help you maintain control of your vehicle.
What Does a Tire Blowout Sound Like?
Expect to hear three key sounds that may vary depending on your specific situation. First, you may hear a loud boom or bang of the tire popping reverberating through your car. You may then hear a whooshing sound or the sound of the air quickly escaping from the tire, and finally, a repeated flapping or flopping of the deflated tire hitting the road.
What Does a Tire Blowout Feel Like? When a tire explodes while you’re driving, first you will feel the vehicle slow down, then it will pull strongly to the left or right depending on which tire burst.2 If a front tire burst, you should feel the force mostly within the steering of your vehicle. With a rear tire, you should feel it more in the seat or body of the car. Whether the blowout occurred in the front or back, your response should be the same in either situation.
How to Drive Through a Tire Blowout
According to the National Safety Council and other safety experts, there are some important tips and best practices to remember if you experience a tire blowout.
What to Do After a Tire Blowout
After a blowout, only exit your vehicle if you are certain you are safely off the road and out of harm’s way. Turn your emergency flashers on to alert other drivers, and if safe to do so, put out reflective cones or triangles if you have them. If it is not safe to change the tire where you are, or you are unsure how, call for roadside assistance.
Also keep in mind that a spare is only recommended for emergencies and should not be driven for long distances or at high speeds. Take the time now to read your owner’s manual to learn where your spare tire and necessary tools are located. Your manual may also provide instructions on how to change a flat tire. It is a good idea to be familiar with these procedures before you get stuck on the side of the road.
How to Prevent a Tire Blowout
The good news is that many tire blowouts are preventable with the proper effort and attention. Most occur from May through October when the road surface is the hottest, resulting from an underinflated tire, excessively worn treads, or an overloaded vehicle. A routine inspection of your tires to check for slow leaks, wear and tear, and proper pressure is important. Keeping your load light, within your vehicle manufacturer’s recommendations (found in the same spot as the recommended tire pressure), can help too.
Learn more about what to do if your car breaks down and other steps to take to help stay safe on the roads.
Teens eager to drive often have parents equally concerned about keeping their new drivers safe. In fact, the rate of fatal crashes per mile driven for teen drivers is 3X that of drivers over age 20.1 The reality is that novice drivers can take years to develop real-world experience behind the wheel.
Until then, parents can set expectations for safe driving behaviors, provide opportunities to practice in a safe environment and stay involved, even after their teen earns a driver’s license. Help teen drivers stay safe behind the wheel by preparing them for risks on the road with this teen driver timeline.
One Year in Advance: Set a Good ExampleStarting long before your teen receives his or her driver’s license, demonstrate the kind of safe driving behaviors you will expect from your teen, including never driving while distracted by technology. It should be an easier conversation when it comes to setting expectations when your teen gets behind the wheel if those expectations reflect your own behavior.
While distracted driving is dangerous for all drivers, Dr. Charlie Klauer, who studies teen risk and injury prevention at the Virginia Tech Transportation Institute, has found that the risks are much higher for novice drivers who engage in manual-visual tasks, such as texting while driving.2
Less Than a Year in Advance: Discuss Dangerous BehaviorsParents can help teens understand how certain behaviors behind the wheel may increase the risk of a crash. These behaviors include speeding, tailgating, drowsy driving or driving under the influence of alcohol or while distracted. Engaging in two or more of these behaviors at the same time may greatly increase the risk of crashes, according to Dr. Klauer.3 Parents should discuss the importance of safe speeds, a safe following distance and being aware of potentially dangerous conditions.
Six Months in Advance: Set Specific ExpectationsTalk with your teen about his or her plans for driving. If your teen plans to drive, does he or she plan to drive every day? Does he or she plan on owning a car? Discuss the potential risks of driving, including legal and financial responsibilities, which can include insurance premiums, repair costs and fines for unsafe driving.
Establish the rules of the house, including when and where your teen is allowed to drive, so he or she knows your expectations. For example:
There are also teen driver apps that can monitor driving behavior, including speeding.
Four Months in Advance: Know the Rules of the RoadMany states have extensive learner’s permits and graduated driver’s license laws. It is important to learn the rules and guidelines for your state. Strive not to just meet the minimum requirements, such as hours driven with supervision, but to exceed them. Most state departments of motor vehicles (DMVs) offer a driver's handbook, which may also be available online.
Three Months in Advance: Plan for the UnexpectedTalk with teens about what to do if they are in a car accident. Do not assume new drivers instinctively know the basics, such as getting the other driver’s insurance and contact information, calling the police, taking pictures, completing an accident report and notifying your insurance company as soon as possible.
Help them pack an emergency kit for the car and discuss what they will do if their car breaks down on the road, including getting the car to a safe place before they get out. Make sure they have the number for roadside assistance, if you have a service that they can call.
Road Test Day and Beyond: Continue the ConversationStay involved with your teen driver even after he or she gets a driver’s license. Let him or her know it’s okay to ask you for help or for more practice. Encourage your teen to only drive in conditions where he or she feels safe. Continually review the safety guidelines, including prohibition of use of portable electronic devices while driving, which you discussed before they earned their license, so it remains top-of-mind.
Remember, even after a new driver takes the keys, continuing to talk about your expectations for safe behavior can help reinforce good decisions.
13 things you should do to keep your car in good running condition while coronavirus lockdowns park it indefinitely, according to experts
Business Insider spoke with experts to learn what drivers should watch out for when parking their cars for longer than usual — but, keep in mind, there's a whole host of additional precautions to take if you're planning to tuck a car away in long-term storage.
Larry Kosilla, the founder of car detailing company Ammo NYC, Ronald Montoya, senior consumer advice editor at Edmunds, and Rich White, executive director of the Car Care Council, a nonprofit that educates drivers on automotive maintenance, all shared some tips and tricks for keeping a sitting car well maintained in the near term and in the long haul.
If a repair is urgent, use these safety guidelinesUnless your car needs repairs immediately, skip the shop — at least in the short term.
That's the advice of Pat Carroll, M.D., chief medical officer of the San Francisco–based telemedicine platform Hims and Hers.
"This pandemic is a significant and serious health concern,” he said. “As people are postponing their own routine health care, you should most definitely postpone routine car care."
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Of course, some vehicle maintenance can't wait. To determine if yours can, call your repair shop and ask, says James Garnand, owner of Hi-Tech Car Care in Phoenix and president of the Network of Neighborhood Auto Repair Professionals. “The service technician can also explain how you might be able to make a simple repair yourself,” he says. “We appreciate your interest and would like to help you."
How to keep the virus at bayBut you can protect yourself if you need service because of a coolant leak, faulty battery or other serious malfunction. Don't rely entirely on the quick-service centers, even those that work under your car from pits, suggests Brian Haggerty, owner of Cross Island Collision in Floral Park, New York. Ask before you go. “If you don't have to get out of your car, then that's great,” he says. “I think they do want to drive the cars in themselves. They don't let you do that due to liability."
Need roadside assistance?
Many towing companies are taking extra precautions to prevent the spread of COVID-19.
Expect tow truck operators to wear gloves and masks; they'll expect you to do the same. But prepare for the worst before you get behind the wheel.
• Keep antiseptic wipes, gloves and a mask in your car.
• Assume you won't get a ride home from the tow truck driver.
• Ask the towing company to help you arrange for transportation home if you don't have it.
• Wash your hands and face as soon as you can afterward.
"Caution is the operative word,” says Patrick Carroll, M.D., chief medical officer of the San Francisco–based telemedicine platform Hims and Hers. “It's probably a time in our lives when it's good to be a little bit obsessive-compulsive and just assume that [the virus] is deposited in a lot of the hard surfaces."
Even if you find a shop that allows you to drive in and out, Haggerty recommends wearing gloves and a mask. And make sure the technician does the same. Roll the window down only slightly to pay, and disinfect your credit card before you put it away.
No matter what shop you frequent, Haggerty, Garnand and other experts suggest the following precautions.
Follow CDC guidelines and expect others to do so.
“Wear a mask and gloves, and choose a facility that will [mandate employees] do the same,” Haggerty says. “Call and ask if the facility is doing that. We only greet customers when we have gloves and masks on. And we do six feet of social distancing."
Don't touch unsanitized items.
Keys and paperwork are dropped onto counters and sanitized before Haggerty's customers touch them.
Make sure the repair shop sanitizes your car.
"Do not be afraid of asking, ‘How did you make sure my vehicle is safe?’ “ Garnand says. Even better, ask technicians to disinfect the car while you watch.
Wipe down your car, too. Don't rely on others, Haggerty recommends. Disinfect your vehicle even if the technician did so.
Clean hidden spots. Wipe down dashboards, gear shifts, seat belts and any other exposed surface, advises Ragina C. Ali, public and government affairs manager at Wilmington, Delaware–based AAA Mid-Atlantic.
Although cleaning is vital, take care not to use alcohol or bleach on leather or vinyl, she warns, as it could crack and discolor your seats and steering wheel. Check your owner's manual for products that thoroughly but safely clean car surfaces. The Environmental Protection Agency also has a list of criteria for effective cleaning products.
Stay alert at the pumpCustomers with vehicles in service bays aren't the only ones who could be exposed to the coronavirus; rather, those who perform routine actions, such as pumping their own gas, increase their risk of infection.
"Assume that all the surfaces have droplets,” Carroll says. “You should wear protective gloves. If you can, [use a disinfectant] to wipe down the pump surface and handle.” Also, take care not to let your hair or clothes come in contact with the gas pump, he says.
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"Those are portals of entry for the virus,” Carroll explains. “As soon as you get home, thoroughly wash your hands, your hair and anything that might have come in contact with the pump."
He also recommends washing your face and around your ears. Yet that's not enough. Most of us reach for our wallets and credit cards after pumping gas. Even if you wear rubber gloves when handling those items, they still could transmit the virus to you. So wipe down gloves with antiseptic and wash them or throw them away.
"You have to be fastidious about limiting your exposure to other individuals except when it's absolutely necessary,” Carroll stresses. “Those over 50 are at increased risk, and there's even more risk for those over age 65. You really should be minimizing your contact with people outside of your immediate household."
You’re driving to work when your favorite podcast suddenly stops playing. You know you shouldn’t look at your phone, but you hate sitting in silence during your commute. What do you do?
Do you glance around for cops, then tap around on your phone until the story starts up again? A lot of us do this — but it isn’t the safest choice.
Beyond breaking the bad habit of distracted driving, here are four more behind-the-wheel behaviors to leave behind.
1. Don’t rely too much on fancy technology. If we let ourselves become less engaged drivers because we’re expecting blind-spot notifications and attention assist to save us when we’re tired or preoccupied, we aren’t really any safer. Continue your same careful driving habits and let these innovations give you an extra boost.
2. Don’t assume other drivers are paying attention, well rested or sober. Learn to spot the signs of impairment: wandering out of their lane, swerving, erratic braking, inconsistent speed and getting too close to other cars or objects. Keep a safe distance from these potentially dangerous drivers.
3. Don’t let your insurance make you complacent. Even if your collision deductible is low, don’t let your guard down. Dealing with car repairs and the other driver after an accident — not to mention the injury risk — probably isn’t worth it.
4. Don’t neglect routine maintenance. Overheating, breaking down or blowing a tire can be terrifying and dangerous. Fortunately, these problems can often be prevented with regular maintenance. Check your tire pressure and fluids monthly and have a trusted mechanic inspect your car thoroughly once or twice a year.
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