What did we do before we had backup cameras?
The driver-assist features found in newer cars and trucks often make driving safer, and most of us rely on them every day. But it’s worth remembering: Technology can’t always perform better than your own quick reflexes.
Find out how to make the most of your vehicle’s safety features without letting them lull you into a false sense of security.
Benefits and Limitations
Here are a few features you may be familiar with (along with their limitations):
Regardless of how smart your car seems to be, don’t let go of these essential habits:
While texting may get the most attention, it’s not the only dangerous distraction on the road. Here are other behaviors to avoid:
Check Safety Ratings
When car shopping, search for the year, make and model you’re interested in to review safety ratings. You can use the National Highway Traffic Safety Administration’s 5-Star Safety Ratings or the Insurance Institute for Highway Safety’s vehicle ratings.
Have questions about your coverage? Reach out and we’ll be happy to help.
Have you ever looked over a vehicle repair estimate and felt a sinking feeling in your stomach?
Maybe you have reason to believe that something isn’t right, but due to a lack of knowledge, there’s not much you can do about it.
Is it possible to avoid this moment altogether?
There are lots of trustworthy mechanics out there, so you just have to find one. Here are a few tips for connecting with someone reliable.
Ask for Recommendations
While online reviews can be helpful to your decision-making process, they shouldn’t be the only factor. Ask friends, family, co-workers and neighbors if they’re happy with their current mechanic.
Check for Certifications
Many reputable mechanics have been certified by particular vehicle manufacturers or the National Institute for Automotive Service Excellence (ASE). Ask the shop if they have any certified mechanics on staff and check the website or waiting area for any other licenses or certifications.
Be an Active Participant
Show up informed about the recommended maintenance schedule for your vehicle as well as any major repairs you’ve already completed. This will help your mechanic be the best possible partner to you. It will also alert you to any red flags, such as a recommendation for a repair that you just had done.
You also want a mechanic who is willing to answer your questions and explain why a repair is needed. The best technicians can also tell you when the repair isn’t urgent but should be completed within a specific timeframe.
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Teens eager to drive often have parents equally concerned about keeping their new drivers safe. In fact, the rate of fatal crashes per mile driven for teen drivers is 3X that of drivers over age 20.1 The reality is that novice drivers can take years to develop real-world experience behind the wheel.
Until then, parents can set expectations for safe driving behaviors, provide opportunities to practice in a safe environment and stay involved, even after their teen earns a driver’s license. Help teen drivers stay safe behind the wheel by preparing them for risks on the road with this teen driver timeline.
One Year in Advance: Set a Good ExampleStarting long before your teen receives his or her driver’s license, demonstrate the kind of safe driving behaviors you will expect from your teen, including never driving while distracted by technology. It should be an easier conversation when it comes to setting expectations when your teen gets behind the wheel if those expectations reflect your own behavior.
While distracted driving is dangerous for all drivers, Dr. Charlie Klauer, who studies teen risk and injury prevention at the Virginia Tech Transportation Institute, has found that the risks are much higher for novice drivers who engage in manual-visual tasks, such as texting while driving.2
Less Than a Year in Advance: Discuss Dangerous BehaviorsParents can help teens understand how certain behaviors behind the wheel may increase the risk of a crash. These behaviors include speeding, tailgating, drowsy driving or driving under the influence of alcohol or while distracted. Engaging in two or more of these behaviors at the same time may greatly increase the risk of crashes, according to Dr. Klauer.3 Parents should discuss the importance of safe speeds, a safe following distance and being aware of potentially dangerous conditions.
Six Months in Advance: Set Specific ExpectationsTalk with your teen about his or her plans for driving. If your teen plans to drive, does he or she plan to drive every day? Does he or she plan on owning a car? Discuss the potential risks of driving, including legal and financial responsibilities, which can include insurance premiums, repair costs and fines for unsafe driving.
Establish the rules of the house, including when and where your teen is allowed to drive, so he or she knows your expectations. For example:
There are also teen driver apps that can monitor driving behavior, including speeding.
Four Months in Advance: Know the Rules of the RoadMany states have extensive learner’s permits and graduated driver’s license laws. It is important to learn the rules and guidelines for your state. Strive not to just meet the minimum requirements, such as hours driven with supervision, but to exceed them. Most state departments of motor vehicles (DMVs) offer a driver's handbook, which may also be available online.
Three Months in Advance: Plan for the UnexpectedTalk with teens about what to do if they are in a car accident. Do not assume new drivers instinctively know the basics, such as getting the other driver’s insurance and contact information, calling the police, taking pictures, completing an accident report and notifying your insurance company as soon as possible.
Help them pack an emergency kit for the car and discuss what they will do if their car breaks down on the road, including getting the car to a safe place before they get out. Make sure they have the number for roadside assistance, if you have a service that they can call.
Road Test Day and Beyond: Continue the ConversationStay involved with your teen driver even after he or she gets a driver’s license. Let him or her know it’s okay to ask you for help or for more practice. Encourage your teen to only drive in conditions where he or she feels safe. Continually review the safety guidelines, including prohibition of use of portable electronic devices while driving, which you discussed before they earned their license, so it remains top-of-mind.
Remember, even after a new driver takes the keys, continuing to talk about your expectations for safe behavior can help reinforce good decisions.
13 things you should do to keep your car in good running condition while coronavirus lockdowns park it indefinitely, according to experts
Business Insider spoke with experts to learn what drivers should watch out for when parking their cars for longer than usual — but, keep in mind, there's a whole host of additional precautions to take if you're planning to tuck a car away in long-term storage.
Larry Kosilla, the founder of car detailing company Ammo NYC, Ronald Montoya, senior consumer advice editor at Edmunds, and Rich White, executive director of the Car Care Council, a nonprofit that educates drivers on automotive maintenance, all shared some tips and tricks for keeping a sitting car well maintained in the near term and in the long haul.
If a repair is urgent, use these safety guidelinesUnless your car needs repairs immediately, skip the shop — at least in the short term.
That's the advice of Pat Carroll, M.D., chief medical officer of the San Francisco–based telemedicine platform Hims and Hers.
"This pandemic is a significant and serious health concern,” he said. “As people are postponing their own routine health care, you should most definitely postpone routine car care."
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Of course, some vehicle maintenance can't wait. To determine if yours can, call your repair shop and ask, says James Garnand, owner of Hi-Tech Car Care in Phoenix and president of the Network of Neighborhood Auto Repair Professionals. “The service technician can also explain how you might be able to make a simple repair yourself,” he says. “We appreciate your interest and would like to help you."
How to keep the virus at bayBut you can protect yourself if you need service because of a coolant leak, faulty battery or other serious malfunction. Don't rely entirely on the quick-service centers, even those that work under your car from pits, suggests Brian Haggerty, owner of Cross Island Collision in Floral Park, New York. Ask before you go. “If you don't have to get out of your car, then that's great,” he says. “I think they do want to drive the cars in themselves. They don't let you do that due to liability."
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Many towing companies are taking extra precautions to prevent the spread of COVID-19.
Expect tow truck operators to wear gloves and masks; they'll expect you to do the same. But prepare for the worst before you get behind the wheel.
• Keep antiseptic wipes, gloves and a mask in your car.
• Assume you won't get a ride home from the tow truck driver.
• Ask the towing company to help you arrange for transportation home if you don't have it.
• Wash your hands and face as soon as you can afterward.
"Caution is the operative word,” says Patrick Carroll, M.D., chief medical officer of the San Francisco–based telemedicine platform Hims and Hers. “It's probably a time in our lives when it's good to be a little bit obsessive-compulsive and just assume that [the virus] is deposited in a lot of the hard surfaces."
Even if you find a shop that allows you to drive in and out, Haggerty recommends wearing gloves and a mask. And make sure the technician does the same. Roll the window down only slightly to pay, and disinfect your credit card before you put it away.
No matter what shop you frequent, Haggerty, Garnand and other experts suggest the following precautions.
Follow CDC guidelines and expect others to do so.
“Wear a mask and gloves, and choose a facility that will [mandate employees] do the same,” Haggerty says. “Call and ask if the facility is doing that. We only greet customers when we have gloves and masks on. And we do six feet of social distancing."
Don't touch unsanitized items.
Keys and paperwork are dropped onto counters and sanitized before Haggerty's customers touch them.
Make sure the repair shop sanitizes your car.
"Do not be afraid of asking, ‘How did you make sure my vehicle is safe?’ “ Garnand says. Even better, ask technicians to disinfect the car while you watch.
Wipe down your car, too. Don't rely on others, Haggerty recommends. Disinfect your vehicle even if the technician did so.
Clean hidden spots. Wipe down dashboards, gear shifts, seat belts and any other exposed surface, advises Ragina C. Ali, public and government affairs manager at Wilmington, Delaware–based AAA Mid-Atlantic.
Although cleaning is vital, take care not to use alcohol or bleach on leather or vinyl, she warns, as it could crack and discolor your seats and steering wheel. Check your owner's manual for products that thoroughly but safely clean car surfaces. The Environmental Protection Agency also has a list of criteria for effective cleaning products.
Stay alert at the pumpCustomers with vehicles in service bays aren't the only ones who could be exposed to the coronavirus; rather, those who perform routine actions, such as pumping their own gas, increase their risk of infection.
"Assume that all the surfaces have droplets,” Carroll says. “You should wear protective gloves. If you can, [use a disinfectant] to wipe down the pump surface and handle.” Also, take care not to let your hair or clothes come in contact with the gas pump, he says.
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"Those are portals of entry for the virus,” Carroll explains. “As soon as you get home, thoroughly wash your hands, your hair and anything that might have come in contact with the pump."
He also recommends washing your face and around your ears. Yet that's not enough. Most of us reach for our wallets and credit cards after pumping gas. Even if you wear rubber gloves when handling those items, they still could transmit the virus to you. So wipe down gloves with antiseptic and wash them or throw them away.
"You have to be fastidious about limiting your exposure to other individuals except when it's absolutely necessary,” Carroll stresses. “Those over 50 are at increased risk, and there's even more risk for those over age 65. You really should be minimizing your contact with people outside of your immediate household."
You’re driving to work when your favorite podcast suddenly stops playing. You know you shouldn’t look at your phone, but you hate sitting in silence during your commute. What do you do?
Do you glance around for cops, then tap around on your phone until the story starts up again? A lot of us do this — but it isn’t the safest choice.
Beyond breaking the bad habit of distracted driving, here are four more behind-the-wheel behaviors to leave behind.
1. Don’t rely too much on fancy technology. If we let ourselves become less engaged drivers because we’re expecting blind-spot notifications and attention assist to save us when we’re tired or preoccupied, we aren’t really any safer. Continue your same careful driving habits and let these innovations give you an extra boost.
2. Don’t assume other drivers are paying attention, well rested or sober. Learn to spot the signs of impairment: wandering out of their lane, swerving, erratic braking, inconsistent speed and getting too close to other cars or objects. Keep a safe distance from these potentially dangerous drivers.
3. Don’t let your insurance make you complacent. Even if your collision deductible is low, don’t let your guard down. Dealing with car repairs and the other driver after an accident — not to mention the injury risk — probably isn’t worth it.
4. Don’t neglect routine maintenance. Overheating, breaking down or blowing a tire can be terrifying and dangerous. Fortunately, these problems can often be prevented with regular maintenance. Check your tire pressure and fluids monthly and have a trusted mechanic inspect your car thoroughly once or twice a year.
Have questions about your auto coverage? Reach out today to discuss your policy.
This is how to know when to replace them.
There's nothing more important on a car than properly functioning brakes. It's a safety issue, and it's also about confidence: Feeling that your brakes aren't up to the task of stopping your car is plain unnerving. You don't need the stress.
But how long do brakes last? And when should you replace them? Luckily, there are a few easy ways to know when it's time to get your brakes checked or replaced.
Why Brake Pads Wear
Disc brakes slow and stop your car by using brake calipers (they're like large, adjustable clamps) to squeeze brake pads (they look a little like hockey pucks sawed in half) against the brake discs, also known as rotors (Frisbee-sized metal discs). When you push the brake pedal, it causes the calipers to clamp down on the brake pads, which squeeze the rotors, transferring the kinetic energy of your car into thermal energy—heat—via friction. The friction created is what cuts the speed and brings your car to a halt. As the pads rub against the rotors, they both wear down slowly; the black dust you see on the wheels of some cars is the residue from the pad material and steel rotor that has worn off. Brake pads are an integral part of your car's disc-braking system, and making sure they are in good condition is crucial to your safety.
How to Know If Your Brakes Are Worn Out
Disc brakes generally give a few clear indications that it's time for a brake job. The first is something you can hear: Once brake pads are worn to the point of needing replacement, a thin metal strip in the pads will make a screeching noise or squeal when you apply the brakes. The noise is generally audible when the windows are up, but it may be masked by loud music or other environmental noise. However, not all cars have this feature, which is called a mechanical brake-wear sensor or a brake scraper, so check to see if yours does.
If you hear a scraping or a deeper grinding noise, it could well be that the brake pads have worn down to their metal backing plates and that those plates are being squeezed directly against the steel brake discs. This is dangerous. It reduces your stopping power significantly; your brakes won't slow the vehicle adequately or possibly not at all if you let this go on for any length of time. This situation will also destroy your brake discs and possibly cause the brake system to fail entirely. Have any squealing or grinding noises checked immediately.
Conduct a Visual Check
A second way to know that it's time to replace brakes is to visually check them. Look through the wheel spokes. You just might be able to see the outboard brake pad, where it touches the brake disc. If you can see it, make sure there is at least a quarter inch of material on the brake pad. If there is less, you should have the brakes checked; most likely, they'll need to be replaced. If you can't see the pad by looking through the spokes, then jack up the car (here's how to do it correctly and safely), remove a front wheel, and check for pad wear. Bolt the wheel back on, jack up the rear of the car, remove a rear wheel, and check a rear brake as well. You'll probably need a trouble light or flashlight to see the pads clearly in the dark fender wells. (If you want to be thorough, check all four brakes.) The photo below shows what brake pads look like, with a new one on the left and one that's roughly half worn on the right
What is often a simple pad replacement can turn into a far costlier and more complicated brake job if you find the pads worn and then ignore the situation. As noted above, if the pads have completely worn down, you will soon hear a grinding sound that means the pads' backing plates are making contact with the brake rotors. If that happens, get ready to pay big bucks; you'll need to replace chewed-up brake discs.
Other Indicators of Brake Issues
There are other symptoms of brake trouble that don't involve wear to the brake pads. If your brakes don't stop as readily as they used to, and if the pedal feels mushy, rather than firm, or slowly sinks toward the floor, there's likely another problem. This could be water or air in the brake fluid, a fluid leak in the system, or a failing brake master cylinder. If you have any of these systems or see a puddle of liquid left behind by your car when parked, see a trusty repair shop or dealer.
If your car pulls to one side during braking, the brakes may be wearing unevenly, there might be a leak in one of the brake lines, or you might have an issue with your steering or front suspension that's unrelated to brakes. If you feel a vibration or pulsation in the brake pedal during normal braking, this means your rotors are warped and require truing to smooth them out—or possibly replacement. If you've been driving aggressively or using the brakes hard while descending a mountain road, this brake roughness might abate when the brakes cool. If the vibration or pulsing continues, that is another sign they need to be inspected.
Some Brakes Wear Faster
Certain environments and driving situations cause brakes to wear at a faster rate. If you live in a mountainous area or a hilly city such San Francisco, your brakes may wear quicker than if you lived in the flat lands of the Midwest. In the more wear-prone locations, you'll want to check your brakes more frequently.
There's no more important a component on your car than your brakes, and now you know what to look and listen for to ensure they keep working properly. By being proactive in maintaining them, you'll save you money in the long run, and you'll stay safe.
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Only From New England's Largest and Most Respected Auto Glass Company GreenShield® is our commitment to responsibly recycle 100 percent of the windshields we replace. It is the first large-scale effort by any auto glass company to recycle and reduce the impact of consumer windshields at the end of their useful lives.
Approximately 15 million windshields are replaced in the United States each year.
The vast majority of these -- the equivalent of about 600 million pounds of glass and plastic -- end up in landfills.
That's why JN Phillips created GreenShield®. Instead of sending the damaged windshields we remove to a landfill, we collect them and ship them to a special recycling plant where the glass and the plastic laminate layer that keeps your windshield from shattering are separated. Both the glass and the plastic are used in new products, such as concrete block, fiberglass insulation, and glues for carpet and roofing.
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