Massachusetts Insurance Agent - Home, Auto, Business
  • HOME
    • Send me a Home Insurance Quote >
      • Thank You! Home Insurance Rates Are On Their Way!
    • FLOOD Insurance, Massachusetts >
      • Pay Your Bill Online
      • Videos - Cape Cod Home Insurance
    • Cape Cod Home Insurance
    • Pay Your Home Insurance Bill Online
    • Ordinance or Law Coverage
    • How to Prevent a Claim on your Home Insurance Policy
    • Videos - Cape Cod Real Estate Tips >
      • Videos - How to Qualify a Tenant for your Cape Cod Home >
        • Videos - Cape Cod Real Estate Investing
    • Cape Cod Massachusetts Arbella Insurance Discounts
    • Cape Cod Massachusetts Lloyds of London Home Insurance
    • Safety Insurance Discounts for Cape Cod, Massachusetts
    • MPIUA - MA Property Insurance Underwriting Association "Fair Plan"
    • Cape Cod Massachusetts Home Protection Insurance
    • Hurricane Preparedness >
      • Cape Cod Massachusetts Hurricane Survival >
        • Cape Cod Massachusetts Hurricane Preparedness
  • AUTO
    • Send me an Auto Insurance Quote for Cape Cod, Massachusetts
    • BOAT Insurance >
      • Send me a Boat Quote
    • Cape Cod, MA Dept. of Motor Vehicles
    • Cape Cod Massachusetts - Report an Auto Insurance Claim
    • Auto Insurance Quote - CAR BUYING TIPS : Auto Insurance for Cape Cod, MA
    • InControl Driver Training
    • Car Insurance for Cape Cod Massachusetts - Arbella Insurance - Send me an Auto Quote >
      • Cape Cod Massachusetts Arbella Car Insurance Discounts
    • Plymouth Rock - Send me an Auto Quote >
      • Plymouth Rock Asurance Discounts
    • Encompass Insurance Discounts
    • Safety Insurance - Send me an Auto Quote >
      • Safety Insurance Discounts
    • Travelers Insurance Discounts
    • Progressive Insurance - Send me an Auto Quote
  • Home Brazilian
    • Cotação Gratuita de Carro
    • Cotação Gratuita de Casa
    • Cotação Gratuita de Companhia
    • Pagar sua conta online
    • Português
  • ABOUT US
    • OFFICES
    • Reviews & Testimonials
    • Contact Us
    • Privacy Policy
  • Stay Home
    • Pay Your Bill Online
    • Report an Insurance Claim
    • Send me a Home Quote
    • Send me an Auto Quote
    • Send me a Boat Quote
    • Send me a Business Quote
    • Send me a Life Quote
  • BLOG
  • Videos - Cape Cod Real Estate Investing, Taxes & Insurance
  • LIFE
    • Long Term Care >
      • Videos - Living Trust >
        • Videos - Life Insurance
  • Videos - Cape Cod Coastal Real Estate
  • Agent Login
  • Agent Login

Calfee Agency Training Videos & Links


auto_quote.docx
File Size: 18 kb
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Calfee Insurance: Auto Quote Training Guide

​This training guide helps our team deliver fast, accurate, and reliable auto quotes that put client protection first. By refining our approach, we strengthen relationships, build trust, and ensure every driver gets the coverage they truly need. Together, we keep raising the bar — the Calfee way.

home_quote.pdf
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Calfee Insurance: Home Quote Training Guide

​This guide equips our team with the essentials for delivering accurate, confident, and client-focused home quotes. By strengthening our process, we improve protection, build trust, and create a smoother experience for every homeowner we serve. Let’s continue raising the standard of service — the Calfee way.

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​The Flood Opportunity Tactics to Help Grow Your Flood Insurance Revenue

​At Calfee Insurance, we know rising flood risks also mean growing opportunities to protect our clients. This training walks our team through tactics to expand flood insurance coverage and boost agency revenue. By learning how to start the conversation, we can provide smarter protection and stronger peace of mind for every client.

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​Calfee Insurance: Umbrella Protection You Can’t Overlook

​At Calfee Insurance, we see the numbers: 1 in 4 clients already have umbrella coverage, and 2 in 3 are interested. With risks on the rise, we know umbrella insurance is no longer optional—it’s essential for complete protection and peace of mind. We’re here to start the conversation and help our clients get the coverage they need.

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The Hanover Essential Coverage: Strengthen Protection, Strengthen Connectionsere to edit.

​Discover how The Hanover Essential Coverage helps you identify and close coverage gaps while giving your clients the protection they deserve. These customer talk tracks make it easy to start meaningful conversations about umbrella, valuables, and cyber coverage. Strengthen relationships, boost retention, and deliver confidence — one conversation at a time.
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How to write Home Insurance with MPIUA in SinglePoint

Learn from the SinglePoint Training Staff on how to get it right!  Find out more about the Massachusetts Property Insurance Underwriting Association - The FAIR PLAN

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PandaDoc - The Power of collecting eSignatures

Do you like the idea of document automation but have no idea where to start? Maybe you’re still trying to figure out what document automation means.
Cat Leavengood, Mid-Market Account Executive at PandaDoc, is here to break it down for you.
In this quick webinar, Cat will teach you the fundamentals of document automation, how to get started, and how it can totally revolutionize your business processes.

Special Agent New User Training Video from Special Agent, Inc. on Vimeo.

Agency Management System Training

Let's focus on just the features that you really need (and use virtually every day), we can provide a cloud-based, easy-to-use system. And the cherry on top is our support, for those rare moments when you need it.

​For over 25 years, Special Agent has been focused on serving the needs of small and mid-sized independent agencies. Our customers tell us that competing software from large firms are bloated, with lots of features that they don’t need.


781-767-2222 Tech Support

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MPIUA Home Quote Video

​In this video, I walk through the process of doing a home insurance inquiry from scratch using only a meme and the town where the person lives. I demonstrate how to gather information about the property, such as the owner's name and the type of house, and how to use online tools to estimate the insurance coverage needed. No action is requested from the viewers, but it provides valuable insights into the process of conducting a home insurance inquiry.

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Home Insurance Quote Video with Swyfft

​In this video, I walk you through the process of handling a home insurance inquiry. I show you how to review the inquiry, make a phone call to the client, gather important information, assess the property, and provide a quote. I also discuss different coverage options and explain how to save the client money. Watch this video to learn how to efficiently handle home insurance inquiries and provide excellent customer service.

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MPIUA  Home Insurance Application Video 

Fair Plan Home Insurance Application Tutorial{name}
In this video, I will guide you through the steps of obtaining a fair plan home insurance quote and signing the application. I will show you how to search for the person in Single Point, generate a quote, and save the application form. No action is requested from the viewers, but this tutorial will provide important information for anyone involved in the fair plan home insurance

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Personal Umbrella Quote Video

​In this video, I walk you through the process of getting an umbrella insurance quote. I explain how to log in to the website, add yourself to the list, and generate a quote. I also discuss the option to include direct numbers and provide information on how to get a quote for multiple people. Throughout the video, I share tips and important details to keep in mind. Watch this video to learn how to navigate the umbrella insurance quote process and ensure you have the coverage you need.

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When the insurance carrier requires handrails, we have an inexpensive option for homeowners:

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​In this training, you'll explore our:
  • Business Auto and Contractor and Heavy Truck programs including coverages, quoting demonstrations, and underwriting guidelines.
  • Telematics programs to offer your Commercial Lines customers big savings, and
  • Service features for you and your customers.
Check out Commercial Lines Resources​ for more tools to profitably grow and retain your Commercial Lines business with Progressive.
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Admitted High Net Worth Home Insurance Quoting - To request quotes, you can send Acord apps or our HNW app -  Application for High Value Account - Orchid Insurance to [email protected].
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Implementing EPIC's Renewals Manager

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​MANAGE AND PROCESS YOUR RENEWALS MORE EFFICIENTLY WITH RENEWALS MANAGER
Renewals Manager gives your agency the ability to process renewals more efficiently by providing you a centralized location for viewing, monitoring, and managing the entire renewal process from start to finish.

Renewals Manager, like most other areas in Epic, can be configured and customized to meet your agency’s unique needs. The renewal management dashboard gives you complete visibility into policies that are coming up for renewal and their status – helping your team prioritize the renewals they need to focus on.

Key benefits of using Renewals Manager – Best practices for configuring Renewals Manager for your Agency – How management and staff can use Renewals Manager in lieu of expiration reports

Swyfft Training Videos

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​How to Quote – Homeowners
​3 MINS
  • Homeowners quotes expire after 30 days.
  • Commercial quotes expire after 90 days.
  • Make sure you’re logged in.
  • Use Chrome, Firefox or MS Edge. Avoid Internet Explorer.
  • Be sure to hit Customize. Premium can change a lot based on customization.
  • Quote and bind, right from your phone!
  • Use the help text by clicking on the question marks.
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​How to Bind – Homeowners
​5 MINS
  • Keep a signed application on file in your office.
  • Inform your customers that Swyfft will conduct an exterior inspection and in some cases, an interior inspection.
  • If there are dogs, remember to have the dog form signed.
  • If it’s secondary, fill the correct form out.
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How To Update Mortgagee Information
1 MIN 20 SECONDS
  • Claims checks are issued to both the insured and additional interests such as the mortgagee. If the mortgage company is wrong, we’ll have to reissue the claims check.
  • To add a second mortgagee, email us.
  • If the mortgagee clause contains an ISAOA/ATIMA, please enter it in the Bank Name field with the original Bank (not the address field).

Auto Insurance

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Homeowner's Policy 

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Personal Umbrella

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Learn to Quote Traveler's Personal Auto below:

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Travelers Auto Insurance Quote Effectiveness Training below:

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​QUESTION ON MASSACHUSETTS AUTOMOBILE? Ask: Kathy Cormier at [email protected]


QUESTION ON A PL OR CL POLICY AND/OR COVERAGE? 
​Ask: Irene Morrill at [email protected]  


QUESTION ON AN INSURANCE LICENSE CONCERN? 
​Ask: Betty Amaro-White at [email protected]

​Home Insurance New Business Form        Cold Call Scripts          New Business Checklist          Business Etiquette Tips

Arbella Home Quote

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Must be over 5,280 feet from the ocean coast

Arbella Training Center

  • Arbella Mutual 

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  • General Training Resources
  • Online Course Modules
  • Agent Training Schedule
  • ​Agent Web Training Guides
  • Auto and Home Overview
  • eSales & eService Trainings
 
  • Auto
  • Auto Guides
  • Auto Agent Resources
  • Road Rewards
 
  • Umbrella
  • Umbrella Guides
  • Umbrella Agent Resources
  • Umbrella Agency Training Materials

Flood Quote Video Training

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​Wright Flood NFIP, Zurich Flood & Neptune Flood Insurance Quote Training Video
  • Wright Flood Website
  • Neptune Flood Webinars
  • EZ Flood - AON Edge

Off Cape Cod Home Insurance

User Video Training

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Commercial Lines:

How to issue a Certificate of Liability Insurance

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Home Replacement Cost

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Universal Home Video #1

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Video #2 - click here

Primary home insurance, no rental
  • Universal Manual
  • ​​Universal Highlights
  • ​​Homeowner's 3 (HO3) Special Form

Personal Lines

Policy Servicing Training

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Classic Car Training

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eFax User Guide


Commercial Auto Training

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​including training videos, job aids and FAQ's
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Need help with quoting and servicing risks, call the Agency Services team at 1-877-776-2436, and your call will be routed to a trained Portfolio Commercial consultant. 

Commercial Contractors - video 1 - training

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Video 2 - Commercial Contractors

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Main Line BOP
https://msagroup.wistia.com/medias/zpe4oy9xog
 
Workers Comp
https://msagroup.wistia.com/medias/j295f8p8ib
 
Commercial Auto

https://msagroup.wistia.com/medias/frg4z745xs
 
Umbrella
https://msagroup.wistia.com/medias/rtv6f1w878
​

SinglePoint Rating

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Home & Auto Training Videos
New Quote Training

Personal Auto Training

​Mapfre Questions: [email protected]          
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Auto Insurance
Video 1: https://msagroup.wistia.com/medias/30qheimldv
Video 2: https://msagroup.wistia.com/medias/h0n6kglb2a
Video 3:  Endorsements:  https://msagroup.wistia.com/medias/bsokqh87wa
​

High Value Homes Training

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Personal Umbrella Explanation


Motorhomes, boats, jet skis, etc.

PW is Foremost2023
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Commercial Lines:  Policy Renewals: ​Workers Comp Renewal Video with IPFS Finance Agreement


Worker's Comp Bureau Application Submission

video 1

video 2

video 3

video 4


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Commercial Auto

Commercial Auto Guides​
​Commercial Auto Agent Resources


Click Here


For instant up to the minute rewrite information!
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​Florida Specialty Submission Guide

More Outside Markets

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Insurance Professional Agency (PIA)
480-454-1582


LOOK how easy it is to quote with us!  If you haven’t tried it out yet, you can do so here: CLICK HERE
​


Training

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​Login: [email protected]
Pw:  Surfdrive1 
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INTERNAL AGENCY RESOURCES


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EPIC INSTALL

thinclientinstaller_ve019_external__1_.exe
File Size: 3967 kb
File Type: exe
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Agency Code: ARTHU17

EPIC Tech Dept: 800-999-6512

SIGN UP FOR MORE TRAINING OPPORTUNITIES:
​Link for new users: Applied Network Training 
Group Key: yjptfxtp    ​

(click below) Here are some EPIC Training Videos:
 How to look up a client
 How to Add a Policy to a Client
 How to Endorse a Policy
 How to Renew a Policy
 How to Manage Renewals
 How to Manage a Renewal Change
​ How to Manage Renewals Summary
 How to Add a Note Activity
 How to enter in a Package Policy
 How to issue a Certificate
 How to Add Locations to a Commercial Policy
 How to Cancel a Policy
 How to Not Issue a Policy
 How to Issue a Certificate through CSR24
 How to Create Reports
 How to Run More Reports
 How to track your Sales in Epic
 How to Attach Emails to Client Accounts
 How to Use Epic Hot Keys
 How to Do the Download and Assign Policies out of Suspense
 Epic Agencies Talk about Epic
​ How to ReMarket to Current Clients
​Implementing EPIC's Renewals Manager

EPIC Accounting Workflows Guide

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​EPIC Community
 
EPIC Recorded Webinars

EPIC Help Guide
 
EPIC Workflow Guides
 
EPIC classes 
 
EPIC Applied University
 
EPIC classes calendar

​


Home Insurance Training & Resources

Home Insurance New Business Form

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Homeowner's 3 (HO3) Special Form

Universal Guidelines

Universal Manual


Universal Highlights

Applications & Forms

MA Producer's License Renewal - OLLIE

Corporations Online Lookup

Blank Outgoing Calfee Fax Cover Page

Blank Calfee Invoice

Worker's Comp - Hold Harmless Agreement


Webinars & Training

Hurricane Sales Resource

Travelers - IntelliDrive 2.0 - MA

Neptune Flood

​Residential Webinars
Commercial Webinars

​Key Fundamentals of Flood Insurance


Letters to insureds

Fix your home letter
​
ccf08132021_0002.pdf
File Size: 3165 kb
File Type: pdf
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HOME Assessor's Website Links

Choose a town by letter...
▼ A▼ N▼ B▼ O▼ C▼ P▼ D▼ Q▼ E▼ R▼ F▼ S▼ G▼ T▼ H▼ U▼ I▼ W▼ L▼ Y▼ M 

Barnstable

Bourne

Falmouth

Hyannis

Marston's Mills

Mashpee

Taunton

Yarmouth


EDUCATION

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My Travelers, Intellidrive, Self-Inspection, Paperless: https://foragents.travelers.com/personal/billingandpolicyservices/digital-demo
 
Auto: use same log in information www.quantumauto2.com
Home: use same log in information  www.quantumhome2.com
 
Bonus Drive: https://travelers.bonusdrive.com/
 
Personal Insurance Training: https://foragents.travelers.com/agencytools/agency-training/pi-training
               
New Employee Training Courses: https://foragents.travelers.com/agencytools/agency-training/pi-agent-onboarding
editar.

CE Classes

E&O CHANGES

Industry News & Opinion

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Click here Edge

SmartBrief

Producer License Info


Business Lines


Commercial Package Programs by Swyfft

Workers Comp

Applied Underwriters
Andrew Bayerl 877-234-4450 x4125
[email protected] 


Boston Insurance Brokers


General Liability & Property

Boston Insurance Specialists
Jennifer Thompson 800-784-1887 x230
[email protected]


Markel

Preferred Mutual

S.H. Smith & Company, Inc.


Personal Lines

Company

Arbella Mutual

Commerce, MAIP - Steve Griswold, 508-949-4928

FLOOD - To access a Flood Policy: click here.

Lloyds of London - Decotis Insurance: Jocelyn Dewey

MPIUA

Safety - Kristi Justason

S.H. Smith & Company, Inc.

UPCIC - Universal Property

Plymouth Rock

Products

Home / Dwelling 

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LIFE Companies & Contacts

United Underwriters - Sherry Mitchell 800-258-7296

XS Brokers


Narragansett - 

* Melissa Macia -  Telamon Ins. 617-614-1221

*Mariner Endorsement

         ex. 428,000 dwelling - $2,814 quote

           25% deposit made payable to Narragansett

PersonalUmbrella.com - AAIC

Preferred Mutual

Safety

Travelers




 Product Markets


Child Welfare

Commercial Auto

Hunting & Fishing Lodges, Clubs & Guides

Non-Profits

Restaurants

Stop Loss


  Product Markets


Rental Dwelling & Liability

Personal Umbrella

Home

Insurance Agents E&O - PIA


AGENCY NEWS

MARCH 2010

Calfee Advertisements & Press

March 2010

Spring Home & Garden Insert

February 2010

Tenant Insurance Ad

January 2010

Falmouth Young Professionals column

​Avoid Gaps When Moving an Account

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Arthur D. Calfee Insurance Agency, Inc. is a friendly local insurance agency proudly offering Massachusetts, Cape Cod and the Islands.  A-Excellent AM Best rating, A+ Excellent by the BBB
Using innovative thinking, cutting-edge tools and expert resources at national and local levels, we deliver the best possible outcome on every policy we manage.  Need Home Insurance?  Easy, Fast, & Secure Home Insurance.  Get Free Quotes 100% Online Now!  Available 24/7.  Affordable Rates.  Cover Your Biggest Investments.  Get a homeowners insurance quote, find coverage options.  We'll help you understand and customize the right home insurance coverage for you. 

​Home is where your heart is—along with a healthy chunk of your net worth. Get started today with a free homeowner's quote. 

Compare home insurance quotes today and save on protection for your biggest investment. Build a Custom Policy & Make the Switch! Our local underwriting professionals focus exclusively on finding the best home insurance, homeowner's insurance, hazard insurance, investment property insurance, flood insurance, flood zone information, vacation home insurance, second home insurance, auto insurance, collector car insurance, business insurance, general liability insurance, property insurance, professional liability insurance, contractor's liability insurance, worker's comp insurance, key man insurance, whole life insurance, term life insurance, group or personal disability, & long-term care insurance policies to patrons in the following Cape Cod, Massachusetts towns, communities and villages: Barnstable, Bourne, Pocasset, Brewster, Buzzards Bay, Centerville, Chatham, Cotuit, Craigville, Dennis, East Dennis, Eastham, Falmouth, East Falmouth, Hatchville, West Falmouth, North Falmouth, Woods Hole, Harwich, Hyannis, Hyannisport, Martha's Vineyard, Nantucket, Marstons Mills, Mashpee, Orleans, Osterville, Provincetown, Sandwich, Sagamore, Sagamore Beach, Truro, Wellfleet, Yarmouth, and Yarmouthport.  Real-Time Pricing. Insurance coverage: Wind Damage, Fire Loss, Water Damage. Protect your home and belongings. Low Rates For Your Best Options to Save Money On Great Coverage! Get a quote today. Home insurance helps protect your house and your family. 

Testimonials & Endorsements for the Best Insurance Agent on Cape Cod, MA


CAPE COD MASSACHUSETTS HOME INSURANCE

Arthur D. Calfee Insurance Agency, Inc.


HOMEOWNERS INSURANCE
CAR INSURANCE
RENTERS INSURANCE
CONDO INSURANCE
BOAT INSURANCE
COMMERCIAL AUTO INSURANCE
BUSINESS INSURANCE
LIFE INSURANCE
LOCAL CAR INSURANCE
​LOCAL HOME INSURANCE
LONG TERM CARE INSURANCE
DISABILITY INSURANCE
​TERM INSURANCE
WHOLE LIFE INSURANCE
MORTGAGE PROTECTION
AUTO 

FLOOD

HOME
BOAT
BUSINESS
LIFE
OFFICES
CLIENT SERVICES
NEWS

PHONE:  (800) 479-2601  CUSTOMER SUPPORT & SERVICE

​Please note: The above is meant as general information to help you understand the different aspects of insurance. This information is not an insurance policy, does not refer to any specific insurance policy, and does not modify any provisions, limitations, or exclusions expressly stated in any insurance policy. Descriptions of all coverages and other features on this page are necessarily brief; in order to fully understand the coverages and other features of a specific insurance policy, we encourage you to read the applicable policy and/or speak to an insurance representative. Coverages and other features vary between insurers, vary by state, and are not available in all states. Whether an accident or other loss is covered is subject to the terms and conditions of the actual insurance policy or policies involved in the claim. References to average or typical premiums, amounts of losses, deductibles, costs of coverages/repair, etc., are illustrative and may not apply to your situation. We are not responsible for the content of any third-party sites linked from this page.
© 2024 Copyright, Arthur D. Calfee Insurance Agency, Inc.
Calfee Cares.®  Privacy Policy
  • HOME
    • Send me a Home Insurance Quote >
      • Thank You! Home Insurance Rates Are On Their Way!
    • FLOOD Insurance, Massachusetts >
      • Pay Your Bill Online
      • Videos - Cape Cod Home Insurance
    • Cape Cod Home Insurance
    • Pay Your Home Insurance Bill Online
    • Ordinance or Law Coverage
    • How to Prevent a Claim on your Home Insurance Policy
    • Videos - Cape Cod Real Estate Tips >
      • Videos - How to Qualify a Tenant for your Cape Cod Home >
        • Videos - Cape Cod Real Estate Investing
    • Cape Cod Massachusetts Arbella Insurance Discounts
    • Cape Cod Massachusetts Lloyds of London Home Insurance
    • Safety Insurance Discounts for Cape Cod, Massachusetts
    • MPIUA - MA Property Insurance Underwriting Association "Fair Plan"
    • Cape Cod Massachusetts Home Protection Insurance
    • Hurricane Preparedness >
      • Cape Cod Massachusetts Hurricane Survival >
        • Cape Cod Massachusetts Hurricane Preparedness
  • AUTO
    • Send me an Auto Insurance Quote for Cape Cod, Massachusetts
    • BOAT Insurance >
      • Send me a Boat Quote
    • Cape Cod, MA Dept. of Motor Vehicles
    • Cape Cod Massachusetts - Report an Auto Insurance Claim
    • Auto Insurance Quote - CAR BUYING TIPS : Auto Insurance for Cape Cod, MA
    • InControl Driver Training
    • Car Insurance for Cape Cod Massachusetts - Arbella Insurance - Send me an Auto Quote >
      • Cape Cod Massachusetts Arbella Car Insurance Discounts
    • Plymouth Rock - Send me an Auto Quote >
      • Plymouth Rock Asurance Discounts
    • Encompass Insurance Discounts
    • Safety Insurance - Send me an Auto Quote >
      • Safety Insurance Discounts
    • Travelers Insurance Discounts
    • Progressive Insurance - Send me an Auto Quote
  • Home Brazilian
    • Cotação Gratuita de Carro
    • Cotação Gratuita de Casa
    • Cotação Gratuita de Companhia
    • Pagar sua conta online
    • Português
  • ABOUT US
    • OFFICES
    • Reviews & Testimonials
    • Contact Us
    • Privacy Policy
  • Stay Home
    • Pay Your Bill Online
    • Report an Insurance Claim
    • Send me a Home Quote
    • Send me an Auto Quote
    • Send me a Boat Quote
    • Send me a Business Quote
    • Send me a Life Quote
  • BLOG
  • Videos - Cape Cod Real Estate Investing, Taxes & Insurance
  • LIFE
    • Long Term Care >
      • Videos - Living Trust >
        • Videos - Life Insurance
  • Videos - Cape Cod Coastal Real Estate
  • Agent Login
  • Agent Login